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2.5

This company does NOT care about its customers! I purchased car washes from NCrowd.

I also purchased car washes from Amazon Local. As it turns out, it was for the same place. I used the one from Amazon first and it was a horrible experience (bad customer service, horrible manager, incomplete car wash, etc...). I explained my dilemma to the NCrowd representative and asked if I could at least have a store credit toward another purchase.

After much going back and forth, she "determined" there was nothing they could do about the situation...no refund, no credit. She sincerely apologized for the inconvenience, though.

Like the title states... never again!

Reason of review: Poor customer service.

Monetary Loss: $15.

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