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I also ordered the "Elsa & Anna" dolls.I was utterly shocked when I received them!!!

Honestly, they looked & were packaged like something from the 99cent store! They definitely weren't worth any more than that. I did contact NCrowd by email & sent them photos of how they were mailed, packaged & the dolls. I got a reasonably timed response, along with an apology & a NCrowd credit for the full amount.

I am satisfied with the outcome, although I would have much rather had the "real" dolls.

I have made other purchases from NCrowd & with the exception of 1 other item, I have been happy with what I have received.

I liked: Quick resolution.

I didn't like: Delivery time was too long, Product quality was garbage.

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Hi, My name is Carl and I'm a manager with nCrowd.I'm so sorry for the trouble you've experienced with your recent purchase.

Please email me at with as many details as you can provide about your purchase so I may look into the matter further.Thank you!

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