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I also ordered the "Elsa & Anna" dolls. I was utterly shocked when I received them!!!

Honestly, they looked & were packaged like something from the 99cent store! They definitely weren't worth any more than that. I did contact NCrowd by email & sent them photos of how they were mailed, packaged & the dolls. I got a reasonably timed response, along with an apology & a NCrowd credit for the full amount.

I am satisfied with the outcome, although I would have much rather had the "real" dolls.

I have made other purchases from NCrowd & with the exception of 1 other item, I have been happy with what I have received.

I liked: Quick resolution.

I didn't like: Delivery time was too long, Product quality was garbage.

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Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase.

Please email me at with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

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