Ncrowd - Frozen Singing Dolls are knock offs!

Update added by user Dec 08, 2014

I was given a full refund. I appreciate their honesty.

Update added by user Dec 04, 2014

I have been offered a $200 store credit when I spent $305.I don't want $200 more of bootleg items!

I'm calling my credit card company now!Sad it had to be this way!

Original review posted by user Dec 03, 2014

I received the dolls and they are wrapped in plastic.Missing hair, three "heels" on their shoes, paper dresses, glitter falling off all over them.

Poor sound quality. No where on the ad did it say they weren't real or in a box. Ironically I received them in the time frame I was supposed to. I'm out over $300!

I bought them as gifts!! I'm about to file a chargeback. I have called and emailed and there hasn't been a response yet. I will remove this if they prove they're honest and refund me for the full amount.

I do not want knock off dolls.It was too good to be true.

This review is a subjective opinion of a user.
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More Review Details

Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Customer service
Product or Service Quality

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
Kids' Stores
review #565034 by

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May 24 #1163668

frozen sucks

0 1 Reply

Dec 08, 2014 #913132 Brooklyn, New York

The issue has been resolved. Full credit back to my card was given. I appreciate your honesty with this matter. Thank you.

0 0 Reply

Dec 04, 2014 #910705

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

0 0 Reply
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