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I purchased 2 vouchers for a 3 full service oil changes at Canadian Car Care Centre, voucher # 95-5116-**** and voucher # 22-7624-****. I used one of the vouchers once for an oil change, on August 3, 2015 I made an appointment for the next oil change and they told me that they are very busy but they accommodate an appointment for Aug 18, then they called me up to cancel the appointment because the mechanic was sick, I called back to rescheduled the appointment and they told me again that they are booked until next month and that they with put my name in the list and they'll call me when they have space.

I believe that no company that provide this kind of service has only one mechanic specially as they said that are booked for the whole month only doing oil changes. As I told the person who answers the phone to do an oil change you won't take more that 15 mins. Therefore you serve at least 32 cars a day and believe me the day I went for my oil change I was the only one for a good hour. This is a scam they ask you first if you had already an oil change if you say no that it is the first time and you have a voucher they give you the appointment right away and when you get there they say that you need to many things in your car, if you say that you want only the oil change and do not do the rest seems that the next time you ask for an appointment they give you the round around.

To end my complaint I want to cancel the 2nd voucher #22-7624-**** and I want my money back.

I do not trust anymore this people and you should not sale vouchers to the public because if they do not have the manpower or are willing to provide the service they should not advertise it.

Please respond to movarilaw@***.com, otherwise I would call the Better Business Borough and present my complaint to them.

...

Reason of review: Business not willing to comply with order.

Monetary Loss: $58.

Preferred solution: Full refund.

nCrowd Cons: Do not honor voucher, I have not received the refund yet, Advertiser did not honor voucher.

Location: Toronto, Ontario

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