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Update by user Feb 02, 2015

It turns out the refund WAS issued in a timely fashion, but the purchase was made so long ago, that I forgot that my debit card was compromised, and I received a new card. It did not show up right away because the old card info was used.

Original review posted by user Feb 02, 2015

On December 9th, I ordered a fleece-lined Women's XL thigh-length hoodie from JustDeals.com. Total price $35.10.

I didn't really expect it by Christmas, which was good, because I did not receive shipment until Jan 8. What was delivered was like a mini version of what was pictured. I can not even call it "child-sized" with a straight face. (Never mind that it was made of flimsy material that you could see right through.) I emailed them.

They replied the next day that they were sorry, and that I could keep the wrong item and they would give me store credit for the full amount. I replied that I had not use for the item, as I have no 2 year old girls, and that I did not want store credit as I was not interested in buying anything else from them. I did not hear from them, so I sent another email a few days later. Finally, on January 19th, I received another reply saying they were sorry and that my money would be refunded in 7-10 days.

Today is the 10th business day, and still no refund.

I sent them yet another email, so we'll see what that gets me. It is now almost 2 months since I made this purchase...

This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $35. tcayer is overall dissatisfied with Ncrowd. The most disappointing about hoodie at Ncrowd was i have not received the refund yet , but reviewer liked were quick to offer a refund. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Ncrowd.

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nCrowd_Carl
#975234

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase.

Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

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