Louisville, Kentucky
100% full Resolved
Delivery Service
Product or Service Quality

Update by user Sep 14, 2015

after i got done with this review, i went back to my email and noticed that NCrowd had issued me a complete refund on my paypal.

i consider this issue resolved.

Original review posted by user Sep 14, 2015

i bought an item from them, and then waited and waited, but it never showed up.

4 weeks later, i went to their site and had to work to find the support contact info. i emailed them, and got a response a few DAYS later.

they said they were sorry, but the item had gone out of stock, and they neglected to inform me of that.

they gave me 'store credit', not a refund.

what a frickin' joke. 'store credit' is worthless since i have no plans to shop there again.

i also filed a complaint with the TN Dept Of Commerce.

Reason of review: out of stock and no refund.

Monetary Loss: $14.

Preferred solution: Full refund.

I didn't like: Store credit only policy.

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