I had $104.65 credit from a deal that nCrowd told me they could not send after 3 months of waiting. Then they changed names and the new company, Boomtown, said that they did not purchase the company, just the database. So, your account stays the same, your order history stays the same, they just take your money.
I emailed to complain and they said sorry, (see above), blah, blah and then refused to answer my emails when I told them the response wasn't saitisfactory. I asked for contact info for the old company and the ignored my requests completely.
Twicr In the past year I contacted nCrowd regarding faulty merchandise, and they told me to call the seller. No customer service after the sale
The BBB can't help because the old company shut its doors and address. This is the same company in the same town (Knoxville) and probably the same staff. They sell junk. Please get the word out and run this shady company out of business before they steal anyone else's money!!
This reviewer shared experience about "theft of credit" and wants this business to read this review and look into the issue (if any). choutchens is overall dissatisfied with Ncrowd. The most disappointing about ncrowd account at Ncrowd was stole credit from my account Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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