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My name is Rhonda Smith my voucher number is NCUS790****, this is of 3 day 2 night package anywhere in the US plus airfare credit or dinner. I purchased it last November and I wanted to use it when I have family in town starting the 26th of this month. I contacted the company listed at the bottom of the voucher and didn't get a response. I then contacted them again the first contact being in the beginning of September. They finally responded that they were not the company handling this and gave me another email address. I sent an email to that company serval times after the third attempt I got a response saying that they would respond to my request within 24 business hours that was sometime in the middle of September. My family will be here on the 26th I have not been able to make any plans around this package and I am very disappointed.

Will you please call me and see what can be done as soon as possible so that I may use this package before it expires sometime in November. I wanted to use it this trip but if I can't use it by then I will use it some other time but I would rather use it when they are here.

Thank you very much for your kind consideration and your quick response.

THEIR RESPONSE: OCT 23, 2015 | 09:19AM EDT

Karyssa replied:

Thank you for contacting BoomStreet (Ncrowd's new name). We recently acquired the rights to the name and email database of this company. Unfortunately, the company as it previously existed is no longer in business.

Unfortunately, we cannot provide any refunds or credits for purchases prior to our involvement. I sincerely wish there were more we could do to help!

Reason of review: Poor customer service.

Monetary Loss: $50.

Location: Walterboro, South Carolina

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