I paid for 2 x 2 night stays at a selection of hotels across the UK. I received the initial voucher immediately.

On this voucher it stated that I would receive a separate email within 3 days enabling me to redeem the deal. It never came. After over two weeks of painfully slow corresponding ( via email as you can no longer call them ) I finally asked for my money back. They then had the cheek to give me a store credit as to quote " I was not able to use the vouchers issued".

I WAS NEVER ISSUED ANY VOUCHERS !! I had to then email them back insisting on a refund and they did so.


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Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase.

Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Stockport, Stockport, United Kingdom #956978

I bought a deal for a 2 night stay at any hotel it was a buy a gift deal and having the same problem still not got my money back either and getting very frustrated, did u get it back in the end?

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