Lincoln, Lincolnshire
Not resolved

I ordered a Motion Activated Indoor/Outdoor LED Light from Ncrowd on 06/01/15 at a cost of £12, which I thought would be good to give the outside of my garage some security protection with light.

I received the item on 22/01/15, I didn't mind the waiting time, as I understand the company are based in the USA and I allowed plenty of time for shipping to the UK. However, when I tried the light, placing batteries into it, the light did come on, however, when it went off, the 'motion detecting PIR' did not work, I even resorted to waving my hands at it from point blank range before it would activate! I had to brush it with my hand in order for the light to activate. Great for 'Billy the Burglar' but not good for my security and the reason I bought it.

Useless product and not fit for purpose. I have just emailed the company with my complaint and asked for a refund, although I'm not expecting to get one. It's lucky I only spent £12, not much in the grand scheme of things but it's still a lot of money to throw down the drain!

Avoid this company!

ian257 wrote the review because of damaged or defective at Ncrowd. Reviewer claimed that he or she lost $15 and wants Ncrowd to issue a full refund.

The most disappointing in user's experience was product and product quality was garbage. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase.

Please email me at with as many details as you can provide about your purchase so I may look into the matter further. Thank you!


Yes I agree with all the complaints. Total Junk......

I even had to pay postage, the company did not put enough on. Had to pay $11.00

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