I ordered 2 x water Dental flossers well in time for Christmas, it didn't arrive, I was e-mailed by the supplier that it was shipped mid DEec and still nothing. I emailed NCrowd for help and was asked to wait till 4 weeks have gone by still no order received.
E-mail since and no response. Unable to contact support by phone which is not very good. This has been ongoing for over 1 month and was intended as a Xmas present. I am disgusted with - not the lack of customer support but its none existence.
Am left without the item purchased and no way of contacting them by phone. I am considering my position and probably will not order with NCrowd again unless this is sorted.
I have never been so disgusted in an online service, very quick to take money but, appear impossible to deliver the goods . I was very happy with KGB Deals when I ordered many items over the years but NCRowd????
This reviewer shared experience about problem with delivery and wants this business to issue a full refund as the author lost $50. The author is overall dissatisfied with Ncrowd. The most disappointing about water dental flosser from Ncrowd was customer service and did not receive item , but reviewer liked quick resolution. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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