Made a purchase for lasik surgery back in October 2012 when company was Half Off Depot. Voucher was for services at Atlanta Vision Clinic,
www.atlantavisioncenter.com (The crooks that would not refund my money even though the patient did not qualify for the procedure.
Tried to talk the patient in to another procedure for more money and charged my credit card.
Contacted Half Off Depot, contacted merchant, many times. Then contacted NCrowd that said the voucher was redeemed. Voucher was not redeemed, no services were ever performed.
They would not do anything further. Doctors office said they would give me $700 back but I would still be out $1,000 that they did nothing for. I'm still seeking resolution in this matter.
Doctors office needed to abide by the statement in the voucher, "Important Restrictions" Must be a candidate for Lasik procedure , patients that are deemed not eligible will be offered a refund.
Product or Service Mentioned:
Ncrowd Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $1700.
I didn't like:
No customer assistance.