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Ncrowd - My purchased item was 'out of stock' - never notified - only give 'store credit'
Ncrowd - My purchased item was 'out of stock' - never notified - only give 'store credit'
i bought an item from them, and then waited and waited, but it never showed up. 4 weeks later, i went to their site and had to work to find the support contact info. i emailed them, and got a response a few DAYS later. they said they were sorry, but the item had gone...
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1.3
I didn't like
  • Store credit only policy
#699580
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Resolved

Ordered face masks in Feb 2015, Never received. Wrote them product unavailable. Ask for refund been getting the run around. Theykeep putting me off. 3-7 days, 1 week, etc. THIS HAS BEEN GOING ON FOR THE LAST 3 MONTHS. Also asked for price adjustment..they have...
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budzinski_john
budzinski_john

I have filed a complaint with the attorney Generals office also and the BBB. No more excuses accepted.

nCrowd_Carl
nCrowd_Carl

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many d...

1.0
I didn't like
  • Customer service
#629097
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On December 9th, I ordered a fleece-lined Women's XL thigh-length hoodie from JustDeals.com. Total price $35.10. I didn't really expect it by Christmas, which was good, because I did not receive shipment until Jan 8. What was delivered was like a mini version of what...
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nCrowd_Carl
nCrowd_Carl

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many d...

3.1
I liked
  • Were quick to offer a refund
I didn't like
  • I have not received the refund yet
#589629
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Ncrowd - Frozen Doll knockoffs
Ncrowd - Frozen Doll knockoffs
Ncrowd - Frozen Doll knockoffs
I also ordered the "Elsa & Anna" dolls. I was utterly shocked when I received them!!! Honestly, they looked & were packaged like something from the 99cent store! They definitely weren't worth any more than that. I did contact NCrowd by email & sent them...
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nCrowd_Carl
nCrowd_Carl

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many d...

4.0
I liked
  • Quick resolution
I didn't like
  • Product quality was garbage
  • Too long delivery time
#573785
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I ordered the Secret Santa Mystery bundle on 11-20-2014 I never received anything and the tracking code they sent me is bogus when you try to find it won't track the number and says it is "invalid", it is the holidays and this was meant to be a gift.. Why do I feel...
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nCrowd_Carl
nCrowd_Carl

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many d...

Anonymous
Spiflad

To: ncrowd,I am very disappointed with your company after opening this package I received yesterday. Much less the awful shipping service I experienced. It was ordered 11/20 a...

#570595
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Ncrowd - Frozen Singing Dolls are knock offs!
I received the dolls and they are wrapped in plastic. Missing hair, three "heels" on their shoes, paper dresses, glitter falling off all over them. Poor sound quality. No where on the ad did it say they weren't real or in a box. Ironically I received them in the...
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Anonymous
Anonymous

frozen sucks

mandyctwp
mandyctwp

The issue has been resolved. Full credit back to my card was given. I appreciate your honesty with this matter. Thank you.

1.0
#565034
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Bought a magic bullet blender, when switched on , it caught fire and went in to smoke, asked for a refund was only offered a store credit. I then decided to spend that on other items as this was the only way to get my money back. Again, bought a pop up coat for my 14...
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nCrowd_Carl
nCrowd_Carl

Hi Shanti,I apologize for the delay. We have been out of the office for Thanksgiving holiday. I've just replied to your latest email. Thank you!Carl

Northolt, Ealing
#561880
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