2 comments
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2.4

This is extremely upsetting, in view of the fact that I ordered the replacements in February, and just now received the item....the wrong item. As indicated by the other customer, the brush head replacements for the Sonicare toothbrush were not complete, hence they won't work.

I had to contact the company several times, before I got a response, and then it took another 3-4 weeks to receive the product. I am out $13.00 and would like my money back. I am taking this up with PayPal.

Suffice it to say that I will not be ordering anything else at any time from nCrowd. This is a clear case of false advertising.

Reason of review: Not as described/ advertised.

Location: Ephrata, Pennsylvania

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Elisabet Gyd

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase.

Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Elisabet Gyd

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase.

Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

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