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I ordered the Secret Santa Mystery bundle on 11-20-2014 I never received anything and the tracking code they sent me is bogus when you try to find it won't track the number and says it is "invalid", it is the holidays and this was meant to be a gift.. Why do I feel like I am being scammed, I seriously need this matter resolved asap considering this was meant to be a gift and next week is Christmas. I plan to contact anyone that will listen to me I either need my Secret Santa box or refund in full or I will file claim with BBB and the company used to make payment.

Reason of review: Problem with delivery.

Monetary Loss: $22.

Preferred solution: Deliver product or service ordered.

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Elisabet Gyd

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase.

Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Guest

To: ncrowd,

I am very disappointed with your company after opening this package I received yesterday. Much less the awful shipping service I experienced.

It was ordered 11/20 and did not arrive until 12/22 this is not acceptable when the tracking showed nothing until 12/20.

I could have purchased more and better items at any dollar store. Your ad claimed this bag to be worth $100.00,

I doubt that very much.

You even had the balls to include two gift tags and a santa letter which are basically worthless.

It just feels like I have been scammed and I will never again purchase a gift bag, bundle or box from your company.

I guess you have taught me and others a lesson. This was truly a waste of my time and money and a real bad hit to your campanys reputation.

Guest

I also ordered the Secret Santa Bundle and wanted to use them as Christmas gifts. I ordered on November 10 and received no tracking number.

When I emailed them they told me my order was shipped and should be arriving to me soon. Shipping time was 2-4 weeks and it's now been nearly 5!

Guest
reply icon Replying to comment of Guest-919411

I'm in the same boat as you Anonymous...

I'm still waiting for my Secret Santa's and they were for Christmas. I had to go out and buy something new.

I find they should at least let us contact the company that is supposed to send us the things. This same exact thing happened with last years secret Santa with a different company.

I think these deal companies should research who they take business from before advertising for them.

I'm still waiting for my order since Mid-November.

However, one thing I can say.. Customer Service is trying to assist.

Guest

This company is a scam, do not order anything from them. They do not deliver your items and they do not offer a refund.

I ordered six tablets for kids for $108 and received them 2 months late and they are something out of the Dollar Store.

You can't call the company and you can't return the items because everything is in Chinese. Horrible Company.

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